FAQ

1.   What currency are the prices do I see in the site?

      All prices are in USD.

2.   I just placed an order, when will it ship?

     We try our best to ship items as fast as we can usually within 24 to 48 hours.

3.  I am not in love with my order, can it be returned? What if there is an issue?       We offer a 100 % money back guarantee if the product is defective or damaged.         We give you 14 days to send it back to us for a full refund. You must ship it back       at your own expense. Once we have received the product, we will refund the full         amount of your original purchase. Please Include your name and order number           on the returned parcels. Please note: If you your package is on the way, you               must wait for it to arrive and return it before receiving a refund. Please note:                 Certain items may not be returned such as panties

4.   Can I cancel my order?
      You are able to cancel your order with no penalty! You must cancel your order            before it ships. If the item is already sent please use our easy return system to          get a full refund.

 

5.   I have entered an incorrect address what do I do now?
      If you have misspelled or auto filled in an incorrect address, simply reply to your        order confirmation email and confirm. Once you double check if the address              given is wrong, kindly notify us via email. If the given address is wrong we can            change the address to the correct one within 24 hours. No refunds will be given          after the 24 hours of incorrect submission.

6.   How long does shipping take?
      Shipping times vary as we do ship worldwide from different fulfillment centers             based on your location. The average shipping time is 15-25 business days.

7.   I have a question that wasn't answered, can you please help?
      Absolutely! We are here to help you! Please send us an email and we will be              happy to assist you in any way we can.   We do receive a large number of                  emails. If you wish to get a prompt response, please attach your order number          and address the problem clearly, Thanks